Shipping policy
POLITIK LIVREZON & SHIPPING – TRÉSORS VERIDIQUES
Nan TRÉSORS VERIDIQUES, nou pran anpil swen pou prepare epi voye chak lòd nan bon kondisyon. Tanpri li politik sa a byen avan ou fè acha.
1. Konfimasyon Shipping
Depi lòd ou fin prepare epi nou remèt li bay sèvis livrezon (USPS, UPS, FedEx, elatriye), n ap voye nimewo tracking pou ou kapab swiv pake a.
2. Responsablite apre Shipping
✔️ Depi lòd la gentan ship, TRÉSORS VERIDIQUES PA responsab ankò pou:
- Pake ki pèdi
- Pake ki reta
- Pake ki make “Delivered” men kliyan an pa jwenn li
- Vòl oswa pwoblèm ki gen rapò ak adrès kliyan an bay
3. Pake Perdi oswa Pa Resevwa
Si konpayi livrezon an konfime ke pake a te delivre, pa gen ranbousman (refund) ni ranplasman.
Si pake a pèdi pandan transpò a, kliyan an dwe kontakte dirèkteman konpayi livrezon an ak nimewo tracking la pou fè reklamasyon.
4. Pa gen Ranbousman sou Lòd ki Gentan Ship
❌ TRÉSORS VERIDIQUES pa remèt lajan pou okenn lòd ki:
- Gentan ship
- Pèdi pa konpayi livrezon an
- Make delivre men kliyan an pa resevwa li
5. Responsablite Kliyan
Kliyan an responsab pou:
- Bay adrès ki egzat ak konplè
- Asire gen yon kote sekirize pou resevwa pake a
6. Akseptasyon Politik la
Lè kliyan an fè acha lakay TRÉSORS VERIDIQUES, sa vle di li li, konprann, epi aksepte tout kondisyon politik livrezon sa yo san okenn eksepsyon.
SHIPPING & DELIVERY POLICY – TRESORS VERIDIQUES
At TRESORS VERIDIQUES we take great care in preparing and shipping every order. Please read this policy carefully before placing an order.
1. Shipping Confirmation
Once your order has been processed and handed over to the shipping carrier (USPS, UPS, FedEx, etc.), a tracking number will be provided for your reference.
2. Responsibility After Shipping
✔️ Once an order has been shipped, [Your Business Name] is NO LONGER responsible for:
- Lost packages
- Delayed deliveries
- Packages marked as “Delivered” but not received
- Theft or delivery issues related to incorrect or incomplete addresses provided by the customer
3. Lost or Missing Packages
If the carrier confirms that the package has been delivered, no refund or replacement will be issued.
If a package is lost in transit, the customer must contact the shipping carrier directly using the provided tracking number to file a claim.
4. No Refunds on Shipped Orders
❌ No refunds will be issued for orders that have:
- Already been shipped
- Been lost by the shipping carrier
- Been marked as delivered but not received by the customer
5. Customer Responsibility
Customers are responsible for:
- Providing a correct and complete shipping address
- Ensuring a safe and secure location for package delivery
6. Policy Agreement
By placing an order with TRESORS VERIDIQUES , the customer agrees to and accepts this Shipping & Delivery Policy in full, without exception.